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About World Interline ::
 
Thank you for taking the time to visit our site!

World Interline Tours is not your ordinary Travel agency, we offer 'Industry Fares for Industry People'. We were established in 1980 and were the first company in Australia to offer exclusive discounted travel to bona fide employees currently working in the Airline, Travel, Tourism, industries and their families.

Employees must be working full time (a minimum of 20 hours a week) and have done so for 6-12 months continuous employment within any of the listed categories to qualify. The eligibility criteria is individually determined by the airline or supplier. If you are currently employed as a contractor, then you will not be eligible for any of the Industry Airfares.

We have designed a user friendly website that is full of discounted travel and holiday ideas for yourself and your family. We can help you with all your travel needs for that perfect holiday; including booking your Airfare, hotel, car hire, tour and travel insurance.

How are we able to offer such fantastic prices?

It is unlikely that every seat on every plane or tour is filled every day. World Interline Tours contacts each airline and supplier to negotiate a special price for seats that otherwise may go empty. Usually, the airline or supplier will estimate that a certain number of seats will not be filled on each flight or tour. Rather than leave them empty, they provide WIT with special rates exclusive to eligibile industry employees and their families.

Can I check how many seats are available for my travel?

WIT can only do this if you have made your reservation request online OR sent/faxed through a Reservation request form, employment verification form and full payment. This is because we require the documents to show you qualify for the fare and secondly there are certain supplier cancellation fees that apply once you have booked, so payment is required beforehand. Also, there is nothing our reservation staff find more disappointing than advising you there is availability and finding that by the time your documents and payment has arrived there are no seats left.

I'd like to make my booking request for travel?

First check availability then select any addons like insurance or hotels. You can combine any of the travel products as long as you are eligibile. ie. airfare + accommodation + tour + cruise. Once you have made all your travel arrangements your booking request will be finalised and payment made by secure site online. You will then need to send in your employment verification form with your subscription number and booking reference number on it to proceed with your booking. If you do not wish to make your booking online, you can download a reservation request form and send/fax through to our reservations staff along with full payment, employment verification letter.

Why do I need to pay when making a booking request?

WIT deals are usually lastminute offers and/or availability, the booking process for these are very labour intensive. To ensure you get the full attention your booking requires we need your full commitment at the time of making your booking request. Your full commitment will ensure you that if a seat is available then we can confirm instantly.

What's an Employment Verification Letter?

A typed letter, on company letterhead, from the employer stating:
  • the full name of the employee
  • his/her length of employment
  • the full names of all eligible family members who are travelling and their relationshiip to the employee
  • signed by the manager of the organisation
  • dated no older than 3 months
Where the manager is travelling, the letter must be signed by a Director or Public Officer of the organisation or a Statutory Declaration obtained.

Where the spouse's name is different from the employee's, a copy of the marriage certificate must be provided. If you are to marry prior to your departure, a letter of intent, signed by the minister or celebrant must be provided. A statutory declaration is required for proof of de facto status.
  • Travel Agents must ensure that their employment verificiation letter includes travel agents licence number and/or IATA number, and are also required to provide a copy of their current IATA Travel Agent card.
A new employment verification letter must be sent with each new booking. World Interline Tours, its airlines and operators reserve the right to request additional verification beyond the requirements stated.

What happens after my request has been made?

Your online booking request does not guarantee that the seats are available we still will need to request with the individual airline/supplier.

When we receive your manual booking, all your information is entered into our computer system and a confirmation is generated and sent to you. This receipt is not a confirmation of your booking.

If we cannot find any seats on the date you have requested, we will check for seats at least 1 week either side of your requested dates. If we are unable to confirm seats, we can try other airlines or suppliers. If we are unable to confirm seats on any airline for which you are eligible, we will offer you an alternative airfare. We will contact you and let you know what we can offer. If you are happy to accept the seats we will then go on and obtain any tours, car hire, accommodation or cruise you may have requested. This needs to be done after flights are confirmed to avoid any amendment or cancellation fees often imposed by tour operators and hotels.

What happens if WIT cannot confirm seats on a suitable date for me?

There is a full refund if we cannot obtain your requested travel dates or any suitable alternative dates - with the exception that we do not refund late booking fees or subscription fees.

When do I get my tickets or vouchers?

Within 72 hours of issuance all documentation will be emaild, so please make sure we have the correct email address.

Any questions?

If there is anything about which you are still unsure, please email us for assistance.

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(c) 2010 World Interline Tours
ABN 49 067 679 627 Lic: 2TA004207